Dr. SSN Raju – Comprehensive Professional Summary

IT Strategy • Project Management • GenAI/LMS/ERP/CRM • Higher Education Leadership • Business Consulting • E-Governance • Training & Mentoring • Content & Knowledge Management • Generative AI (www.confluenceedu.com – Study Abroad Services. www.svsrco.com – IT Services)

Profile

Seasoned Director, Project Leader & Educator with 40+ years of cross-domain experience spanning Information Technology, Higher Education, Consulting, and Business Strategy. Demonstrated success in managing LMS/ERP/CRM life cycles, e-governance programs, academic leadership, and digital transformation for Indian and global clients.

Core Competencies

· IT & Digital Strategy: Full-life-cycle LMS/ERP/CRM (ERPNext, SAP, Oracle, PeopleSoft, in-house systems); e-governance & knowledge bases.

Project & Program Management: Implementation of large technology and education projects in India, USA, Europe, Japan, Middle East & SE Asia.

Higher Education

Leadership: Director/Professor roles; curriculum design; skill development; international MBA programs.

· Consulting & Business Growth: Strategy for portals, NBFC, real estate, agro-retail, medical, and NGO sectors.

· Generative AI & LMS: Integrating AI and learning technologies for corporate and academic environments.

· Client & Stakeholder Engagement: Strong record with global customers (USA, Japan, Germany, UK, UAE, etc.).

Achievements & Contributions

· Led development of 10+ live portals (education, HR/payroll, real estate, agriculture, medical).

· Directed hybrid ERP/CRM rollouts and organizational IT transformations across multiple industries.

· Delivered 20+ academic papers and workshops on E-Governance, HRD, Knowledge Systems, and Film & Media.

· Recognized on oDesk (Upwork) with multiple 5.0 ratings for engineering, writing, project management, and research.

Education

· PhD (Management) – Osmania University

· MADE (Distance Education) – IGNOU

· CSM (IT) – ICCPI, Hyderabad

· MBA (Management) – Andhra University

· BE (Engineering) – Andhra University

Current Role

Director – Confluence Educational Services Pvt. Ltd. (2019–Present)
– Overseeing administration, HR, IT project management, LMS, social media, and AI-driven initiatives.
– Mentoring teams, driving strategy for study-abroad, real estate, education, agro-retail, and healthcare portals.

Value Proposition

Blending technology, management, and education to design and execute solutions that enhance business growth, knowledge delivery, and digital transformation — with a commitment to innovation and people development.